Return Policy
Please review our return policy for a clear understanding of our terms.
Returns:
- We do not accept returns unless the product is flawed or damaged.
- If you receive a flawed or damaged item, please contact us within 14 days of receiving your order with clear photos of the issue.
Exchanges:
- We do not offer exchanges for products. If you wish to receive a different item, you will need to place a new order.
Refunds:
- Refunds will be issued for flawed or damaged items upon verification.
- Please allow up to 14 business days for the refund to be processed after approval.
How to Request a Return:
- Contact us within 14 days of receiving your order.
- Include clear photos of the flaw or damage in your email.
- We will review your request and provide instructions for the return process if approved.
Conditions for Return:
- Returned items must be in their original condition and packaging.
- We reserve the right to deny a return if the item does not meet our criteria.
Lost or Damaged Items:
- In the rare event that your order is lost or arrives damaged, please contact us immediately.
- We will work with the shipping carrier to resolve the issue and ensure you receive your order or a refund.